How did Hong Kong Airlines win a prize for service excellence?

We wrote last week about our astonishment at Hong Kong Airlines receiving a prize from the magazine Capital CEO for its "service excellence in the aviation industry." As readers who have followed our previous reports on this airline will know, it has had considerable difficulties this year and "excellent service" is not what immediately springs to mind when reflecting on the airline.

via Business feed http://www.scmp.com/business/article/1091570/how-did-hong-kong-airlines-win-prize-service-excellence