Amex black card holder complains of 'shabby' service

Our recent piece noting that Amex was doubling fees for holders of its Centurion card - aka the black card - to HK$38,000 prompted one of our readers, a card holder, to investigate the highly priced, rare and exclusive services he was paying for.

He called the Centurion number one evening recently and was directed to press a key for "travel services".

via Business feed http://www.scmp.com/business/article/1254308/amex-black-card-holder-complains-shabby-service